Both the return and refund process can be commenced after the information passed to either sides . Customers are requested to email to : [email protected]
Items purchased at Be4books can be returned within 14 days for a full refund, subject to our other return guidelines listed below.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the good repacking, The following categories are not eligible for refunds
- Gift Cards are not returnable (except as required by law).
- Books with special discounts are not applicable
- Magazines, Comics are not returnable.
- Downloadable versions
- Books returned found that signed, marked, highlighted and any kind of usage
- Any item that is returned more than 15 days after delivery
- Item cannot be replaced can only be refunded
- The item returning should fulfill the return policy
- The payment mode shall be through online fund transfer (net transfer/CC/ debit cards), any other mode can be refunded only through cheque mode
- Need to return within 14 days with original invoice and in good condition.
- Should be packed
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged before the shipment dispatched. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Yaavarum Publishers, 214, Bhuveneshwari Nagar III main road, Velachery, Chennai, TN, 600042, India.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Yaavarum Publishers, 214, Bhuveneshwari Nagar III main road, Velachery, Chennai, TN, 600042, India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.